Support & Maintenance
Why this service?
Deploying QGeoAI in production is not just about installing plugins. Organizations that actually use GeoAI quickly encounter critical questions:
- stability of Python and AI environments
- rapid evolution of dependencies (QGIS, PyTorch, models)
- variable performance depending on data and hardware
- quality and reliability of results over time
QGeoAI support has been designed to reduce these risks, secure usage, and allow teams to focus on their core work.
Who is QGeoAI support for?
- Local authorities and public institutions using QGeoAI in operational workflows
- Urban planning agencies and consulting firms producing GeoAI-based deliverables
- Private organizations integrating QGeoAI into internal processing chains
This service is particularly suited when GeoAI becomes a decision-making tool, not just an exploratory tool.
What the support actually covers
QGeoAI support goes well beyond fixing occasional malfunctions. It includes:
- Technical support for the entire QGeoAI suite (plugins and QGeoAI Server)
- Installation assistance and support during software and dependency updates
- Performance diagnostics (computation time, resource consumption)
- Analysis of result quality within the framework of reproducibility and tool functionality
- Usage advice tailored to your data and infrastructure
The goal is to ensure reliable and reproducible operation over time.
Support Plans
Essential Support – €3,400 / year
Designed to secure regular usage.
- Access to technical support
- Up to 5 intervention days per year
- Response in a timely manner
- Installation and update assistance
Advanced Support – €4,400 / year
Designed for critical or production usage.
- Priority support
- Up to 10 intervention days per year
- Enhanced technical guidance
- Support for scaling up or new use cases
What you're actually buying
- Service continuity
- Technical risk reduction
- Direct access to the expertise of QGeoAI's creators
Let's discuss to define the support level suited to your needs
Contact us